On-Demand IT

    • On-Demand IT

    • Only need IT Service occasionally?

      We can provide on-site IT Services on an ad-hoc or need-to basis.

      For service enquiries & bookings, please call our main contact number or fill in the enquiry form on the Contact Page.


    Most Requested Ad-Hoc Services

    1. Microsoft Windows upgrade to desktops and/or servers
    2. MYOB upgrade & conversion
    3. Network setup & installation (Wireless, VPN)
    4. New Desktop/Servers/Hardware Devices setup and installation
    5. Email & Internet setup
    6. Anti-virus & malware protection
    7. VoIP Setup & installation
    8. Office Relocation
    9. IT Hardware Repair & Troubleshooting
    10. Domain Name Management (Registration, Renewal, Hosting)
    11. SSL Certificate Management (Purchase & Installation)
    12. Data Analysis & Reporting using Crystal Reports & Microsoft Excel
    13. General IT Training
    14. IT Consultancy Services


    Benefits of On-Demand IT

    1. Suitable for SMBs with an in-house IT Manager, or IT-savvy staff but may require additional IT expertise on a need-to or project basis.
    2. Suitable for SMBs with minimal IT equipment which do not require regular management, but may occasionally require new installations, repairs, maintenance or upgrades
    3. Reasonable commercial rates
    4. No pre-paid payment system
    5. Billed via Tax Invoice. Payment terms are generally 14 days. For repeating clients, payment terms are 30 days.
    6. Hardware Warranty (usually 1 year) for new equipment purchased from us
    7. Same day service available for urgent issues
    8. Complimentary Licensing Management for repeating clients (eg: Reminders for renewals of Hosting, Anti-virus software, Windows upgrade etc)


    Important:

    For non-IT Support Plan clients (ad-hoc or On-Demand clients), charges are applicable for Remote Support and Monitoring. As the complexity of your IT Infrastructure increases, please consider our IT Support Plans which may be more cost-effective in the long run. For more details, visit the ‘IT Support’ page from the Services tab.

    Contact us today for an obligation-free quote on our services.

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    Support Summary

    Server Hardware
    Dell | HP | IBM
    AMD | Intel
    and many more

    Server OS
    MS Windows Server
    MS Windows SBS (Small Business Server)
    MS Hyper-V | VMWare
    MS Exchange Server | MS SQL Server
    Linux

    Desktop & Notebooks
    Acer | Asus | Benq | Dell | HP
    Lenovo | Toshiba | Vaio
    and many more

    Tablets & SmartPhones
    Android | BlackBerry
    iPad | iPhone
    Windows Phone

    Storage Devices
    Buffalo | Corsair | Iomega
    LaCie | Seagate | Western Digital (WD)
    Verbatim
    and many more

    Network Devices
    Belkin | Cisco | DLink
    Draytek | Netgear
    and many more

    Printers
    Brother | Canon | Epson | Fuji-Xerox
    HP | Kyocera | Samsung
    and many more

    IP Telephony & Unified Communications
    3CX | Cisco | GrandStream | Linksys | Patton
    Yealink

    Backup & Archiving
    MailStore | ShadowProtect | Symantec

    Anti-Malware Protection
    BitDefender | Symantec | TrendMicro

    Business Applications
    MYOB | Microsoft Office
    and many more

    For more listing, visit the ‘IT Support’ page from the Services tab.